Before downloading the new Telpay for Business software, it is important to do the following:
a) Determine which software version you are running. Open Telpay for Business and click on "About Telpay for Business". and find where the existing software is located on your computer. The new software needs to be downloaded and installed to the same location.
b) Find where the existing software is located on your computer. The new software needs to be downloaded and installed to the same location.
Step 1. Check the current software's path location by right clicking on the Telpay for Business icon. You will need to download and install the new software to the same location. Usually, it is installed on the C drive in the billpay folder - C:\billpay\
Make note of the path location without the "\telpay.exe" as this has to match Step 5b below.
Step 2: Download Telpay for Business (Version 6.6.158) Telpay for Business Software User Agreement and Terms of Service
Step 3: Locate and open the downloaded file "TelpaySetup.msi".
Step 4: Click on "View License Agreement", review and accept the terms.
Step 5: Click "Next". The next window shows the path of where the software will be installed.
Be sure this is the same location where the existing software is currently installed.
a) If the path is incorrect, click "Change" to install it to the correct location.
Step 6: If you are using QuickBooks, be sure to click "Next" as shown below. Otherwise, click "Finish". Your new software install is now complete.