Telpay Operational Update - QuickBooks 2022 Integration

If you have recently upgraded your QuickBooks desktop software to 2022 and are experiencing compatability issues with Telpay, please be aware that we are working closely with Intuit QuickBooks to resolve the issue. At this time we recommend that you delay upgrading to the QuickBooks 2022 until Telpay has confirmed the issues have been resolved. If you have any further questions, please contact our Customer Care Team at 1-800-665-0302 or email us at customercare@telpay.ca

We are experiencing intermittent issues with our Toll-Free number. Please contact us at 1-431-222-1944 for assistance.

Upcoming Bank's Non-Processing Day

Telpay will not be processing any payments Christmas Day, Boxing Day or New Year's Day (December 27 & 28, 2021 and January 3, 2022). Any transactions sent through Telpay for these days will not be processed. View our Funding Timelines or find your funding date with our Funding Timeline Tool to ensure that you fund your payroll and/or bill payments on time.

CONTACT US

To speak to a Telpay Customer Care Professional, call us at 1-800-665-0302 or email us at customercare@telpay.ca