You have the option to fund your payments by sending your money to Telpay using your online banking system. This funding option has a 1 or 2 business day lead time, depending on your payment schedule.
Payroll files can be deposited as quickly as 1 day (next business day). With the next business day deposit option, your payroll file will be deposited into your employees bank accounts between 6pm and midnight the next business day. Please note that the exact deposit time will depend on each individual employee's financial institution processing times. Employee's who are banking with a credit union may not receive their funds until later in the day.
If you prefer your payroll file to be deposited into your employee's bank accounts first thing in the morning on pay day, you are required to fund your payroll file 2 business days in advance. The funds will be received by your employees first thing in the morning, typically before 6am.
How it works:
- Sign in to your online banking.
- Set up Telpay as a biller by searching for 'Telpay Payroll Trust Account' or 'Telpay Payables Trust Account' on your banks online biller database ("Telpay" usually appears before "Telus")
- Add your account number which is your 7 digit Telpay access number.
- Make an online bill payment to Telpay for the total amount of your payment. Your payroll file and funds must be sent to Telpay by 3:00 PM CST
If you require further clarification, please contact a Customer Care Professional at 1-800-665-0302 or email@example.com.