If you are unable to get the banking information from your suppliers or vendors, Telpay can request the banking information from them. The first payment to your biller will go out by cheque. With this cheque a Biller Information form is sent for your biller to fill out. This form explains who Telpay is, the advantages of getting paid electronically, and a section to fill out the information on their company along with their banking information. Provided that they return the form completed with a void cheque, all future payments can be processed electronically.