Your company can obtain the banking information, or Telpay can.

Having the banking information for a biller is an advantage but not vital in order for them to receive payments for the first time.

What is needed:
1) Company Name
2) Full Address
3) Phone Number
4) Email Address or Fax #.

There is also a customizable form for your company to send to your billers explaining the benefits direct deposits with Telpay. You can view and download the Notify Your Suppliers form here.

If there is no banking information, the initial bill payment will be a cheque mailed to the address provided. From that point on, Telpay sends a Biller Information form requesting the biller's banking information for them to receive payments electronically.