How do I cancel my account

If you no longer need to use your Telpay for Business account, you can cancel your services by submitting a Request to Cancel Services form. 

What you need to cancel your services

You will need to have the following information to complete the Request to Cancel Services form:

  • Telpay Access Number
  • Company Operating Name
  • Primary User Name

Did you know

Before you close your account, were you aware of all the payment features of your Telpay for Business software? In addition to payroll direct deposit, Telpay for Business can handle all your business-to-business payments in one system. Make payments to anyone from suppliers, contractors, consultants and any other expense with a few clicks of the mouse. Contact a Telpay representative at 800-665-0302 or email


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