When you send a wire to Telpay, the funds are transferred with little to no information on who has sent the money.
To avoid unidentified funds, or a delay on your payments, please send Telpay a copy of the wire receipt, including your business name and 7 digit Telpay access number so that we can confirm who the payment is from.
You can send the information required via email to service@telpay.ca or fax 1866-396-2548.