I overpaid for my payroll/bill payments. What has happened to my remaining funds?

If you overpay Telpay, the extra funds will sit in the Telpay Trust Account.

There are three options to retrieve these funds:

  1. Short pay your next payment to Telpay by the amount in your Telpay trust account.
  2. Pay a bill to your company’s bank account; you must select the funding option that you will send funds to Telpay. This will cost the bill payment transaction charge.
  3. Telpay can refund the money for a $10.00 fee

View Telpay's Pricing: Full Pricing Page

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Contact Us
Call 1-800-665-0302 or email CustomerCare@telpay.ca.