Skip to main content
  • Back to Website
  • Try Telpay Now
  • Sign In
  • phone icon (800) 665-0302
Logo
Support Centre
Back to Website Try Telpay Now (800) 665-0302
  1. Telpay
  2. Desktop Platform
  3. Payables
  4. Payables FAQ

What does it mean when my "Session Numbers Do Not Match"?

Updated April 23, 2015 16:14

If you get a message from Telpay that your session numbers do not match up, this means that the Telpay software was either:

  1. Moved to a different computer without the most recent session back up being restored.
  2. A different computer was used to send the most recent Telpay session.

 You can fix this error by following these steps. 

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

  • Cannot create an EFT batch after I've updated to the latest version of Adagio
  • Can I attach a copy of the invoice when I process my payments?
  • How can I pay my utility payments?
  • Can I Use Telpay To Pay My Contractors and Subcontractors?
  • Can I make a donation payment electronically?
  • How can I pay multiple account numbers to one supplier?
  • How can I ensure that the complete mailing address will be imported from QuickBooks for my bill payments?
  • What does it mean when my "Session Numbers Do Not Match"?
  • Can I send my funds to Telpay via a wire transfer?
  • Error Message: Invalid Transaction Date
See more
Contact Us
Call 1-800-665-0302 or email CustomerCare@telpay.ca.

Telpay Incorporated
298 Garry Street, Winnipeg
Manitoba, Canada R3C 1H3

P: 800.665.0302
F: 204.947.2591 or 866.396.2548

Connect With Us

Facebook

facebook icon

Twitter

twitter icon

Linkedin

 linked-in icon 

Instagram

instagram icon

Youtube

youtube icon

Vimeo

vimeo icon

For Business

  • For Business
  • Get Paid
  • Full Pricing
  • Case Studies

Financial Service Providers

  • Financial Service Providers
  • Electronic Payment Processing
  • Over the Counter
  • eBanking Solutions

About Us

  • About Us
  • History
  • Trust Report
  • Careers

Accountants and Bookkeepers

  • Accountants and Bookkeepers
  • Partner Program
  • Find an ASP

Security and Privacy

  • Security & Privacy
  • Auditor Information
  • Patents and Trademarks

Telpay Incorporated
298 Garry Street, Winnipeg
Manitoba, Canada R3C 1H3

P: 800.665.0302
F: 204.947.2591 or 866.396.2548

Connect With Us

Facebook

facebook icon

Twitter

twitter icon

Linkedin

 linked-in icon 

Instagram

instagram icon

Youtube

youtube icon

Vimeo

vimeo icon

© 2022 Telpay Incorporated All Rights Reserved
Maple Leaf VeriSign logo BBB logo
//telpay.zendesk.com/hc/en-us/categories/6850907131789
//theme.zdassets.com/theme_assets/457734/b1ff40f6c7a5070a7e86bf52fdf4489e9bd91389.png
Desktop
Desktop Payment Platform
custom
https://support.telpay.ca/hc/en-us/categories/6850916499085
//theme.zdassets.com/theme_assets/457734/959e3f6a068a95e901094f7d2cae98c62b8934a7.png
Online
Cloud-based Payment Platform
installation, branding, customization
Powered by Zendesk